FOR BMW FINANCIAL SERVICES NEW CUSTOMERS.

What products are offered by BMW Financial Services?

BMW Financial Services offers a range of Shariah compliant finance and leasing options.

What are the tenure options available on a Finance?

Finance tenure options are between 12 months to 60 months.

What are monthly payments based on? 

Finance monthly payments are determined by the selected model, tenure, and applicable profit rate. Monthly payments are inclusive of VAT. 

How can I apply?

Once you have chosen a BMW of your interest, simply get in touch with any of our Finance & Insurance Specialists at AGMC who will be able to guide you through the entire application process.

What are the criteria for applying?

  • Individuals (both Salaried and Self-Employed)
  • Corporates and Businesses

Applications and approvals are subject to company terms and conditions.

FOR EXISTING BMW FINANCIAL SERVICES CUSTOMERS.

How do I update my bank details?

If your bank details have changed, please let us know so that we can guide you through the change in bank details process. Contact us on +971-4-312-9999 or write to us at customerservice-uae@bmwfs.com.

How do I update my personal details?

If your contact details or address has changed, please let us know so that we can keep your details up to date. Contact us on +971-4-312-9999 or write to us at customerservice-uae@bmwfs.com.

What do I do if my monthly payment gets rejected?

Contact us at +971-4-312-9999 or write to us at collections-uae@bmwfs.com for assistance.

    

What happens at the end of my finance? 

BMW Financial Services will contact you 90 days prior to the end of your finance agreement to guide you through the end of term process. 30 days prior to your contract maturity, BMW Financial Services will contact you to guide you in selecting your preferred end of term option. (to either return your vehicle, retain your vehicle or opt for another finance). Once you have completed your finance agreement, simply consult a BMW Sales Consultant who will be happy to make you a new offer tailored to your needs and requirements for your new BMW driving experience.    

How can I contact BMW Financial Services? 

Call us at +971-4-312-9999 or write to us at customerservice-uae@bmwfs.com if you would like additional information, to update your personal details, enquire about a current agreement or any other services during the term of your contract. 

Disclaimer

Kindly note these FAQs are for ready reference and the applicability of the above-mentioned responses may vary from customer to customer. Please be informed that in case of any conflict between these FAQs and your Agreement, the terms and conditions of the Agreement shall prevail. BMW Financial Services is provided by BMW Albatha Leasing L.L.C and BMW Albatha Finance PSC. Terms and conditions apply.